Epsilon is now part of AMERICAN SYSTEMS!

 

We are pleased to announce Epsilon, Inc. has joined AMERICAN SYSTEMS. Together, we’re combining our expertise and expanding our resources to enhance support for our customers and create new opportunities for our employees. Epsilon will operate as a wholly owned subsidiary of AMERICAN SYSTEMS until December 31, 2025, transitioning fully to AMERICAN SYSTEMS on January 1, 2026. We’re committed to a smooth transition and look forward to what we’ll achieve together.

 

Read more here: AMERICAN SYSTEMS Acquires Epsilon, Inc.

Our Customer’s Mission:

The Western Area Power Administration (WAPA) is a federal agency under the United States Department of Energy (DOE) that manages and operates high-voltage electric transmission systems across 15 western states. WAPA's mission is to market and deliver reliable, cost-based, renewable power and transmission services to its customers, while also promoting energy efficiency and environmental sustainability. WAPA also manages and markets power from 56 federal hydroelectric power plants, which generate clean and renewable energy for 40 million customers. 

We provide comprehensive and high-quality IT support to WAPA in the areas of; Software maintenance and development, Network, Database, and Operations Support/Management, Supervisory Control and Data Acquisition (SCADA), Cyber-Security, Solution Architecture, and Project Management.

 

Compensation and Benefits:

We offer competitive compensation, comprehensive benefits through a major national carrier, generous PTO, paid holidays, and immediate 401(k) contribution. Starting January 1st, 2026, you'll gain access to AMERICAN SYSTEMS' benefits package and employee ownership program—details will be shared during your recruiter conversation.

An average day:

As the SCADA Systems Administrator I, you will provide system administration with a focus on Windows 10/11, Windows Server 2016/2019 and Red Hat Linux 7, and the integration of diverse operating environments. You will be responsible for managing critical hardware components such as Dell-EMC VxRail, Dell-EMC Data Domain, and HPE Proliant Gen 10. You will have direct supervision and will assist more senior administrators. Additionally, In this role you will:

• Plan, coordinate, and execute the installation, testing, operation, and maintenance of hardware and software systems within a SCADA/EMS real-time power operations system.
• Plan and schedule the installation of new or modified hardware, operating systems, and application software to ensure alignment with project timelines and operational requirements.
• Ensure compliance with configuration management processes as required by the customer and industry standards. Ensure these processes are applied effectively to all assigned systems.
• Assist with managing the lifecycle of systems hardware and peripheral equipment, including ordering, inventory control, installation, deployment, redeployment, maintenance, repair/warranty work, and disposal.
• Perform standard system administration duties, including account management, computer/server management, printer and resource shares, Group Policy management, and various other system administration responsibilities.
• Administer Windows 10,11 / Server 2016, 2019, VMware ESXi 7, and Dell Precision Tower environments, ensuring the stability and efficiency of these platforms.
• Support and maintain hardware components such as Dell-EMC VxRail, Dell-EMC Data Domain, and HPE Proliant Gen 10 Servers, ensuring optimal performance and reliability.
• Identify and troubleshoot system issues, escalating complex problems to senior staff as needed.
• Monitor and maintain critical infrastructure to ensure optimal performance and availability.
• Provide technical support to end-users and collaborate with cross-functional teams to address and resolve system-related issues.
• Create and maintain comprehensive documentation for system logs, patching, security log configurations, procedures, and troubleshooting guides.

• As a requirement of this position, all candidates must be a U.S. Citizen. In accordance with 8 U.S.C. 1324b(a)(2)(C), Epsilon will not consider candidates for this position who do not meet the aforementioned conditions.

• Must be able to pass a federal background investigation and obtain a Public Trust clearance.
• 1-2 years of experience in SCADA OR Systems Administration or a combination of both.
• Familiarity with VMware ESXi, Dell-EMC VxRail, Dell-EMC Data Domain, and HPE Proliant Gen 10 servers.
• Excellent troubleshooting skills with the ability to quickly identify and resolve technical issues.
• Strong communication and documentation skills, with an emphasis on creating clear and comprehensive technical documentation.
• Strong attention to detail when working with critical systems to ensure reliability and accuracy.
• Strong proficiency in Windows 10/11 and Windows Server 2016/2019, with the ability to manage and administer these environments effectively.
• Ability to work collaboratively on a team and independently, demonstrating initiative and problem-solving skills.

Epsilon is committed to pay transparency for our applicants and employee-owners. The salary range for this position is USD $29.48/Hr. - USD $59.06/Hr. Actual compensation will be determined based on several factors permitted by law. Epsilon provides for the welfare of its employees and their dependents through a comprehensive benefits program by offering healthcare benefits, paid leave, retirement plans, insurance programs, and education and training assistance.

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